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Troubleshooting Discoloured or Cloudy Water After Filter Replacement

Understanding and Eliminating Air Bubbles, Carbon Fines, and Off-Tastes

If filtered water appears cloudy, milky, or contains black specks immediately following a filter change, it is usually a temporary condition related to the new filter media. Understanding the difference between common occurrences helps determine the necessary corrective action.

Cause (Diagnosis) Solution (How to Fix)
Harmless Trapped Air The water appears uniformly milky or cloudy. This effect is caused by a massive volume of microscopic air bubbles trapped within the dry filter media that are released into the water stream under pressure. This is not a safety concern.
Carbon Fines Breakthrough The water contains fine black or grey particulate matter. This is carbon powder (carbon fines) released from a newly installed carbon block or granular activated carbon filter that was not adequately rinsed (flushed) prior to use.
Metallic or Chemical Taste Residual Preservatives/Manufacturing Residue: New filters and RO membranes may contain harmless chemical preservatives or packing residue that can impart a sharp or metallic taste if the initial flushing is insufficient.